Welcome
I’m Kelly, a passionate and innovative learning & development consultant/trainer. I specialize in learner and user experience design. I believe the most effective way to connect with learner’s and their best retention tools is to start with the heart. Using strategic practices, I work with learners to ensure the training is effective and matches their learning style.
Partnering with my employer to determine the objectives and developing training that will best solve the training needs. I combine my knowledge of learning science and digital technology to create trainings and assets for optimal learning and enrichment.
Throughout my two-decade career, I have served in many professional roles in various industries. Including, Technical Trainer, Customer Experience Team Trainer/Learning & Development Specialist, Section 508 Compliance Consultant, and Learning Experience Design Consultant.
I can create a beginning-to-end training product or plug in as a member of your production team at any step of the product life cycle from research to testing.
I’d love to hear from you and see how we can partner together!
TRAINING EXPERIENCES
Microlearning is digestible and hyper-relevant bites of information delivered at the exact right moment. It’s an eLearning strategy that enables learners to digest bite-sized pieces of information in an engaging and interactive way.
Microlearning taps into the way your learners’ brains work. By allowing learners to control the flow of information, you keep learners engaged and improve later recall.
Instructor-led training (ILT) refers to the training process that involves a person as your trainer. Though these courses usually happen in person, they can take place online in real-time, where learners can participate through virtual modes.
As the name suggests, self-paced learning allows learners to consume learning material at their convenient time. These pre-recorded courses are available online, and you can access them using the internet.
Scenario-based Solution Training & Learning naturally fits into interpersonal communication skills training. Branching scenarios can efficiently imitate sales and customer service dialogue, communication between managers and their teams, colleagues, and many other combinations.
Tools & More
As an evolving Learner Experience Designer/Learning & Development Specialist, these are just some of the common programs I utilize in creating content for training
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